As the "official services" contractor for a Convention, Exposition, Meeting or Corporate Event, Triumph provides for the show organizer and the exhibitors the labor, equipment and services required for the logistics and development of the event. Because we are familiar with all parties involved in managing an event, feel free to call us at any time during the planning process if you are unsure where to turn - we are at your service.
PRE-SHOW Exhibitor Service Kit
When you get your service kit, be sure to read it. This will save you not only time, but certainly money. Be sure to become familiar with the order forms and deadline discount dates. The exhibitor service kit contains information and instructions regarding participation in the show. Inside you will find a wide variety of information including general show information (hours/colors), floor plans, facility regulations, registration instructions, and even liability and insurance recommendations. You can find information regarding Triumph products, services, and billing policies within this kit. You should receive your kit approximately 90 days out from the show, but if you have questions before you get it, just contact Triumph or show management.
Triumph Exhibitor Services: Our Exhibitor Services team is the responsible for answering exhibitor questions, processing exhibitor orders and handling any special requests. They are the link between placing the order and making it happen! Triumph offers state-of-the-art services dedicated to providing you with consistency and continuity through the duration of your event.
- Toll-free calling within the US and dedicated phone & fax numbers.
- Single point of contact for all Triumph Expo & Event shows, regardless of location.
- Personalized attention for all pre and post-show orders, questions, and requirements.
What are your goals and objectives for the show? On most shows, Triumph provides pipe and drape to create side rails and backdrop as well as a Company ID sign, unless you have purchased a special package through show management. Exhibit space is just that - space. One of your most important show decisions is how you utilize this valuable real estate.
Selecting your booth properties: Once you've reviewed the basic information in the exhibitor service kit, it's time to figure out how you want to represent yourself at the show. Regardless of your budget, your exhibit and graphics can play a big part in how you and your company are perceived on the show floor. Both work together to produce a very dynamic and interactive message. Here are some key factors to keep in mind when considering how to achieve the greatest return on your investment:
- Booth size
- Type of Merchandise or services offered and product display needs
- Meeting space
We offer free design consultations, so why not let us help you with the development of your booth? If you have a display we can aide in additional furnishing requirements. One of the big advantages to renting an exhibit and allowing Triumph to design your display is that there is no need to separately budget for expenses such as shipping, drayage, carpet, I&D labor, storage or refurbishment, and It simplifies your life as an exhibitor - just ship your product and/or brochures and you"re done. We can even arrange your shipping for you through TRIUMPH Logistics for a complete turnkey package!
Triumph also rents several pre-designed exhibit packages that are very economically priced and provide most of the services you will need all in one package. Order forms and product slicks will be sent in your exhibitor service kit with more details, or you may feel free to contact us at firstname.lastname@example.org.
If you already own an exhibit, or plan to purchase one, you will need to arrange for installation and dismantling of your booth properties. Labor Union regulations vary from state to state, be sure to ask our exhibitor services department for some general guidelines.
Triumph's one-stop Logistics and Development services include:
- Evaluation of labor needs
- Coordination of outbound shipping
- Shipping & delivery of exhibit
- Finding specialty vendors
- Ordering of electrical and phones
TRIUMPH offers a wide variety of standard and specialty furniture on a rental basis. All items will be delivered to your booth (usually the day before the show opens) and picked up after the show. Please review your exhibitor service kit for specific descriptions.
Depending on the venue selected for your event, you can expect either bare concrete or ballroom carpet in your booth space. If this does not appeal, TRIUMPH offers various grades of booth carpet for rental in various colors. We also offer padding for your comfort and that of your potential clients.
Once your shipment(s) arrive at showsite, our personnel will deliver them to your booth using our equipment. Individual exhibitors may hand carry their own items into the hall as well however, they may not use any type of equipment (i.e. handcarts, four-wheel dollies, push carts or other mechanized equipment) due to Union Labor regulations. TRIUMPH is responsible for:
Storage of exhibitor materials during the show on an access basis.
Storage of empty crates and containers during the show. Return of empty crates and containers at the close of the show.
Loading of outbound crates and containers at the close of the show on a carrier chosen by the exhibitor using a TRIUMPH material handling form, completed by the exhibitor.
You have the option of shipping to either an advance warehouse or directly to show site.
The advance warehouse rates are slightly higher than those for direct shipments. There are several distinct advantages to shipping in advance, direct to Triumph:
Free storage for up to 30 days prior to the show,
Priority delivery to showsite (it is often delivered with TRIUMPH show equipment),
Ease of verifying receipt of your product/display at the Triumph warehouse before the show moves in. This significantly reduces the risk of you showing up - but not your booth or product.
Many service providers require that you submit an order by a particular date to qualify for an advance rate. TRIUMPH typically sets this date for two weeks prior to the first move-in days. We have provided a sample checklist with the most common services.
Installation & Dismantling Labor
Personal Computer Rental
Inbound Shipping Arrangements
Outbound Shipping Arrangements
ONSITE PREPARATION CHECKLIST
Some items like company product and personal business cards are obvious to bring with you to the show. However, there are several important things that you might wish you had when you arrive at showsite. We have provided a sample list - be sure to bring these items along with you to help avoid problems at the show. Having this information at your fingertips can make issues much easier to resolve should any arise.
KEY CONTACT INFORMATION:
Company Name Pager Mobile
TRIUMPH Exhibitor Services
TRIUMPH Logistics Contact
Once the show is closed, you should pack up all materials that you are shipping out and leave them in your booth. Next, complete a TRIUMPH Outbound Material Handling Form and turn it in at the TRIUMPH Service Center once you are packed up and ready to go (You might have your own carrier paperwork, but this still must be delivered to the TRIUMPH Service Center). Our personnel will collect your materials and cart them to the dock for pickup.
Please be aware that if you leave your goods unattended in the booth, without turning your paperwork in to an official Triumph staff member, it is done so at your own risk and could result in the delay of your product or display arriving to its next destination on time.